Business Audit and Compliance (BAC)
Our BA&C team is an independent unit that manages Audit (both internal and external), Compliance (HIPAA, ISO, CMS, Client-specific requirements), and Information Security for all our client processes and for our internal functions.
e4e follows an integrated audit approach that systematically examines the effective implementation of all standard operating procedures in accordance with highest industry standards and our client expectations. These audits also help in identifying opportunities to improve our internal processes. Internal audits are conducted quarterly to measure compliance and identify risks for all functions within the company, and an independent external ISO auditor does external audits annually. Protecting our customer's information from unauthorized access, use, disclosure, disruption, modification, or destruction is our prime directive.
Business Audit and Compliance Framework
e4e is ISO 9001:2008 certified and SSAE 16 Type-II compliant
We have an Information Security Policy that outlines all the controls and measures we have in place to protect and secure our work environment and our client and customer information. This has been drafted within the stringent ISO 27001 framework. The document is managed and controlled by the Business Audit and Compliance Team and is updated on a periodic basis. All new employees are trained and tested on this policy and existing employees go through refresher training on it as well.