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e4e’s Remote Infrastructure Management Services addresses the pain points associated in IT operations management. In today’s world it’s not plain 0’s and 1’s anymore regardless of the nature of any business. It becomes even more important for businesses if they have no clue about them.
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e4e's RIM services help businesses manage risk and control costs by reducing total cost of ownership, speedy deployment, standardizing support processes and letting the business focus on its core competencies. These services address the requirements of organizations for effective monitoring and management of their infrastructure including servers, operating systems, networks, database, application, storage etc.

• Incident management, problem management, vendor management, service level management, software upgrades and installation

• Network design, network implementation services, 24x7 network management (L1, L2, L3), troubleshooting, problem management, root cause analysis, trend analysis

• Capacity management, design for high availability, and disaster recovery planning

• Identity and access management, threat management and information security management services

• 24x7 monitoring and management, batch scheduling, asset management, software distribution, system administration, backup and recovery, system performance and capacity planning

• Remote managed solutions, diagnostics and root cause analysis, tune-up and performance management, remote assistance and patch management

• 24x7 alert monitoring, vulnerability management, backup and archiving, resolution management and remote application management

• Server and Desktop virtualization, monitoring and management